Policy
Refund Policy
How refunds actually work at iStyleRight — issued as Store Credit, processed fast, explained simply.
Last updated: July 21, 2026Why we refund as Store Credit
Refunds at iStyleRight are issued as Store Credit rather than a transfer back to your bank account or UPI. We do this because it lets us process your request quickly, without waiting on payment gateway timelines, and it keeps our overall pricing lower for everyone.
When you'll receive Store Credit
- You return an item within the 3-day window and choose not to exchange it
- Your requested exchange size or item turns out to be unavailable
- The item you exchanged for costs less than the original one (we credit the difference)
About your Store Credit
Store Credit is valid for 1 year from the date it's issued. It can be used on any future order, applies automatically at checkout when you're logged into your account, and can be combined with other Store Credit you may already have. It isn't transferable to another person or redeemable for cash.
Damaged, defective, or wrong item
You're entitled to a full replacement or full Store Credit, with the ₹99 handling fee waived completely. Please reach out within 48 hours of delivery with clear photos of the product and its packaging, so we can resolve it quickly.
What's deducted on a standard return
Two things are deducted from your Store Credit before it's issued: the ₹99 handling fee, and any original shipping or COD charges you paid, which aren't refundable.
Processing time
Once your returned item passes quality check — typically within 24 to 48 hours of pickup — your Store Credit is added to your account, and we'll confirm this over email.
When a refund won't be issued
- The item is missing its original tags or packaging
- The item shows signs of use, wash, or alteration
- The item was purchased using existing Store Credit
- The request was raised after the 3-day window had closed
Refund FAQs
Why don't you refund to my bank account or UPI directly?
We issue Store Credit instead, mainly because it's faster to process on our end and helps us avoid passing payment gateway costs on to you through higher prices.
Does my Store Credit ever expire?
Yes, one year after the date it's issued — so there's plenty of time to use it.
Is the ₹99 fee always deducted from my Store Credit?
Only on a standard return. If your item arrived damaged, defective, or wrong, that fee is waived completely.
How long does it typically take to receive my Store Credit?
Usually 24 to 48 hours after your returned item passes our quality check.
Can I get a refund on a Final Sale item?
No — items marked Final Sale aren't eligible for return, exchange, or refund of any kind.